Refund policy

Our goal is to have 100% customer satisfaction. If you have an issue with anything purchased from our website, please contact us at sales@coopgro.com immediately so we can help to resolve the issue.

Due to the cost of shipping bags of fertilizer, we do not accept returns. However, if you are unhappy with the products you've purchased, we will work with you to solve the issue or refund your order.

If your shipment arrived damaged or compromised, let us know immediately and we'll replace the damaged items.

If you were shipped the incorrect quantity or bag size, let us know immediately and we'll send the correct items based on your online order.